WHAT WE TREAT
Every Acne Concern, One Expert Team
Whether you're dealing with teenage breakouts, hormonal adult acne, post-acne hyperpigmentation, or deep atrophic scarring, we match you with the right protocol from our full arsenal of clinical treatments.
OUR ACNE & SCAR TREATMENTS
See our Clinical-Grade Solutions for Every Stage
No single treatment works for everyone. Our licensed providers build a personalized plan that may include one or several of these industry-leading modalities.
FDA-CLEARED DEVICES
FACE REALITY TRAINED ESTHETICIANS
SKINPEN CERTIFIED PROVIDERS
SCOTTSDALE & PHOENIX LOCATIONS
MEDICAL-GRADE RESULTS
01
SkinPen® is the world's first FDA-cleared microneedling device and Hello Laser is a certified SkinPen provider serving Scottsdale and Phoenix. By creating controlled micro-channels in the skin, SkinPen triggers your body's own collagen and elastin production, remodeling scar tissue from the inside out.
SkinPen Microneedling
Reduces atrophic acne scars, ice pick & rolling scars
Smooths uneven skin texture and enlarged pores
Improves overall skin tone and radiance
Safe for all skin tones- no risk of post-inflammatory hyperpigmentation
3–6 sessions recommended, spaced 4–6 weeks apart
Minimal downtime: 1–3 days of redness
Searching for SkinPen microneedling in Scottsdale or microneedling in Phoenix? Hello Laser's certified team delivers real, measurable results for acne scars, without surgery or significant downtime.
02
Picoway Resolve Laser
PicoWay delivers ultra-short picosecond (one trillionth of a second) laser pulses that shatter scar tissue, pigment, and melanin clusters in the deeper layers of the skin, without heat damage to surrounding tissue. The result: dramatically improved texture, fewer scars, and a visibly clearer complexion.
Reduces acne scars including pitted and rolling scars
Treats post-acne pigmentation (PIH) and melasma
Improves overall skin texture and tone
Safe for all Fitzpatrick skin types
Works on face, neck, chest, and back acne scars
Little to no downtime with the Resolve handpiece
Looking for a PicoWay laser facial in Scottsdale or Phoenix? Our providers are trained in PicoWay Resolve for acne scars, melasma, and pigmentation — with proven before-and-after results.
03
Vi Peel
The VI Peel is a medical-grade chemical peel specifically formulated to address acne, acne scars, and hyper-pigmentation. This medical grade peel penetrates deeper than standard spa peels and uses a synergistic blend of TCA, Retin-A, salicylic acid, phenol, and vitamin C to resurface and renew the skin.
Vi Peel Purify - targets active acne and excess oil
VI Peel Precision Plus- for stubborn pigmentation & melasma
Reduces post-acne dark spots (PIH)
Smooths acne scarring and texture
Comfortable, no pre-conditioning required 4-5 days of peeling, dramatic results after 1 treatment
Looking for a VI Peel for acne or dark spots in Scottsdale or Phoenix? Hello Laser's licensed providers offer the full VI Peel line, including VI Peel Purify for active acne and VI Peel Precision Plus for stubborn pigmentation and melasma, with visible results after just one treatment.
04
Face Reality Acne Program
Face Reality is the gold standard in clinical acne treatment, a comprehensive, protocol-driven program designed to clear even the most stubborn, chronic acne in approximately 90 days. Unlike single-treatment approaches, Face Reality works by addressing all contributing factors simultaneously.
Bi-Weekly customized acne facials with licensed
face reality estheticians
Personalized home-care regimen adjusted every two weeks
Targets hormonal, cystic, teenage and adult acne
Adresses closed comedones, whiteheads, blackheads, papule & pustules
Works on face, neck, chest, and back acne scars
Ongoing skin assessment to track clearing progress
Education on diet, lifestyle & triggers
Struggling with persistent breakouts and searching for an acne specialist in Scottsdale or Phoenix? Hello Laser's certified Face Reality estheticians offer the most comprehensive acne-clearing program available, designed to clear even chronic, cystic, and hormonal acne in approximately 90 days.
05
Acne Facials
Our acne facials go far beyond a standard spa experience. Performed by medically trained estheticians, these customized facials combine extractions, enzymatic exfoliation, high-frequency treatment, and acne-specific serums to calm inflammation, clear congestion, and restore skin balance.
Deep extractions performed safely and hygienically
High-frequency therapy kills acne-causing bacteria
LED light therapy to calm redness and inflammation
Customized to oily, sensitive, or combination skin types
No downtime — glowing results immediately after
Searching for an acne facial in Scottsdale or Phoenix? Hello Laser's medical-grade acne facials are performed by trained estheticians who customize every session to your skin, delivering clearer, calmer skin with zero downtime.
06
Combination Acne Scar Protocol
For moderate to severe acne scarring, our providers may recommend combining treatments to accelerate results. For example, alternating SkinPen microneedling with PicoWay laser sessions provides both structural remodeling and surface pigment correction, creating comprehensive scar improvement.
SkinPen Microneedling + PicoWay Laser Combo
VI Peel + Microneedling Series
Face Reality Program + Acne Facial Maintenance
PicoWay for melasma + VI Peel Precision Plus
All protocols supervised by our clinical team
Looking for acne scar removal in Scottsdale or Phoenix? Hello Laser's combination scar protocols use the most advanced clinical treatments available, SkinPen microneedling, PicoWay laser, and VI Peels, to deliver real, lasting scar reduction for all skin types and scar severities.
HOW PICOWAY WORKS
The Science Behind Picosecond Laser Technology
Traditional lasers deliver heat energy that can damage surrounding tissue. PicoWay is fundamentally different, its pulses are so fast (measured in picoseconds, or trillionths of a second) that they create a photoacoustic effect: shattering targets with pressure, not heat.
This means your body's healing response is triggered without the thermal damage that causes prolonged downtime or risk of post-treatment discoloration, making it one of the safest options for all skin types, including darker complexions.
The PicoWay Resolve handpiece creates thousands of microscopic treatment zones in the dermis, stimulating collagen and elastin production that remodels scar tissue and smooths skin texture from within.
PICOWAY FAQ
Common Questions About PicoWay Laser
Does PicoWay laser remove acne scars?
Yes, PicoWay is one of the most effective laser treatments for acne scar removal available today. The Resolve handpiece creates thousands of micro-injuries in the dermal layer, triggering a collagen remodeling response that gradually fills in atrophic (pitted) scars, including ice pick, boxcar, and rolling scar types. Most clients see measurable improvement after 3–5 treatments, with optimal results developing over 4–6 months.
How does PicoWay improve skin texture?
PicoWay Resolve delivers focused energy into the dermis in ultra-short bursts, creating a photoacoustic shockwave that breaks apart fibrous scar bands and stimulates new collagen and elastin production. As these proteins rebuild, skin texture becomes noticeably smoother, pores appear smaller, and the surface takes on a healthier, more even quality, without the extended downtime of ablative lasers.
Does PicoWay remove pigmentation and melasma?
Absolutely. PicoWay's ultra-fast pulses shatter melanin particles into tiny fragments that the immune system naturally clears. It treats post-acne hyperpigmentation (PIH), sunspots, and even stubborn melasma, a condition that resists many other treatments due to its depth. The PicoWay 1064nm wavelength are particularly effective for targeting the specific types of melanin involved in melasma and PIH without risking additional discoloration.
How is PicoWay different from IPL or a regular laser facial?
IPL (intense pulsed light) and traditional lasers work primarily through heat. PicoWay's picosecond technology uses pressure waves to shatter targets — which means more precision, less collateral heat damage, faster recovery, and effectiveness on pigment types that IPL cannot adequately address (like deeper melasma or darker skin tones). For acne scars specifically, PicoWay Resolve penetrates deeper into the dermis than most laser facials to trigger genuine structural remodeling.
What's the downtime after PicoWay?
Downtime with PicoWay Resolve (the acne scar and texture treatment) is minimal — most patients experience mild redness for 1–24 hours. Pigment-targeting treatments may cause a darkening or "bronzing" of spots for 1–2 weeks as the shattered melanin comes to the surface before clearing. Full ablative or aggressive protocols may require 3–5 days of recovery, but these are reserved for more advanced presentations.
SKINPEN MICRONEEDLING — SCOTTSDALE & PHOENIX
Why SkinPen Is the Gold Standard for Acne Scar Treatment
SkinPen microneedling has earned its reputation as the most trusted, evidence-backed device for acne scar remodeling. Here is everything you need to know before your first session.
SkinPen is the world's first and only FDA-cleared microneedling device, meaning it has gone through rigorous clinical trials proving both safety and efficacy for acne scar reduction that other microneedling brands have not.
Each treatment creates thousands of micro-channels in the skin's surface, bypassing the epidermis to stimulate deep dermal collagen and elastin production. Over a series of 3–6 sessions, this progressive remodeling visibly reduces the depth and appearance of acne scars, improves skin texture, and smooths uneven skin tone.
At Hello Laser in Scottsdale and Phoenix, our providers are certified SkinPen technicians trained to adjust depth, speed, and passes based on your unique scar pattern, for results that go beyond a basic "microneedling facial."
FDA
CLEARED — WORLD'S FIRST
6 Months
COLLEGAN REMODELING CONTINUES
All
SAFE FOR ALL SKINTONES
ACNE CLEARING BOOTCAMP
Why Clear Skin with Face Reality Program
Face Reality is the most comprehensive acne-clearing system available through licensed estheticians and Hello Laser's team is trained and certified in the full Face Reality protocol. This isn't a facial. It's a strategic, medically-informed approach to getting your acne under control for good.
SkinPen is the world's first and only FDA-cleared microneedling device, meaning it has gone through rigorous clinical trials proving both safety and efficacy for acne scar reduction that other microneedling brands have not.
Each treatment creates thousands of micro-channels in the skin's surface, bypassing the epidermis to stimulate deep dermal collagen and elastin production. Over a series of 3–6 sessions, this progressive remodeling visibly reduces the depth and appearance of acne scars, improves skin texture, and smooths uneven skin tone.
At Hello Laser in Scottsdale and Phoenix, our providers are certified SkinPen technicians trained to adjust depth, speed, and passes based on your unique scar pattern, for results that go beyond a basic "microneedling facial."
01
Skin Analysis
A thorough assessment of your acne type, triggers, skincare history, and goals. Every client receives a fully individualized plan.
02
Custom Home Regimen
A precisely calibrated home-care routine using Face Reality's clinical-grade formulations, adjusted every two weeks as your skin responds.
03
Bi-Weekly Acne Facials
In-office acne facials every two weeks that include safe extractions, enzymatic exfoliation, and targeted treatments for your acne stage.
04
Lifestyle Coaching
Education on diet, hormonal triggers, stress, and habits that may be driving your breakouts — with practical, sustainable guidance.
05
Progress Tracking
Regular skin check-ins to document improvement, adjust your protocol, and celebrate milestones as your skin clears.
06
Maintenance Plan
Once cleared, your esthetician builds a maintenance strategy to keep breakouts at bay long-term — so you never go back.
Who Is Face Reality For?
Face Reality is ideal for anyone who has suffered from acne or rosacea and is ready for clearer, healthier skin. Our scientifically backed system is particularly effective for hormonal acne, cystic acne, adult acne, back acne, and acne-prone skin that also shows sensitivity or rosacea. If you're tired of other acne products never seeming to help — this program is designed for you.
Meet Our Face Reality Certified Estheticians
in Scottsdale, Phoenix and Tempe
Our Face Reality Certified Estheticians bring years of hands-on experience helping clients across Scottsdale, Biltmore, and Tempe achieve clear, confident skin. Every provider on our team is individually certified through the Face Reality program and committed to building a personalized plan that works for your unique skin.
Heather S.
Face Reality Certified Esthetician, Scottsdale
Erica A.
Face Reality Certified Esthetician, Biltmore/Scottsdale
Alicia M.
Face Reality Certified Esthetician, Biltmore/Scottsdale
Hayley D.
Face Reality Certified Cosmotologist, Tempe
ANSWERING YOUR QUESTIONS
More Frequently Asked Questions About Acne Services
How many microneedling sessions do I need for acne scars?
Most clients with mild to moderate acne scarring see significant improvement after 3–4 SkinPen sessions. Deeper or more severe scarring, such as ice pick scars or widespread boxcar scars, may require 5–8 sessions. Sessions are spaced 4–6 weeks apart to allow for full collagen remodeling between treatments. Your provider will give you a personalized recommendation at your consultation.
Can I combine microneedling and PicoWay laser?
Yes, and for comprehensive acne scar treatment, combining modalities often delivers superior results. SkinPen microneedling excels at structural remodeling (improving scar depth and skin elasticity), while PicoWay laser addresses surface and deep pigmentation, melasma, and further stimulates collagen. Treatments are alternated rather than done simultaneously, typically spaced 4–6 weeks apart. Your Hello Laser provider will build a combination plan based on your specific scarring.
What is the best treatment for post-acne dark spots?
For post-acne hyperpigmentation (PIH), the most effective options are PicoWay laser (which shatters melanin directly), VI Peel Precision Plus (chemical peel for pigment), and a medical-grade skincare regimen with ingredients like azelaic acid, niacinamide, and retinoids. For deeper or more stubborn pigmentation like melasma, PicoWay is typically the strongest in-office option available without significant downtime.
Is VI Peel good for acne?
Absolutely. The VI Peel Purify formulation was specifically developed for acne-prone skin. Its blend of salicylic acid, TCA, and benzoyl peroxide works to kill acne bacteria, dissolve sebum plugs, reduce inflammation, and resurface the skin — all in one treatment. It also helps reduce post-acne marks and can be performed on the face, chest, or back where acne occurs.
Where is Hello Laser MedSpa located?
Hello Laser MedSpa serves the greater Phoenix, Scottsdale and Tempe area. We offer all acne treatments including SkinPen microneedling, PicoWay laser facials, VI Peels, Face Reality acne programs, and medical-grade acne facials. Contact us to confirm current locations and book your complimentary consultation.
TREATMENT COMPARSION
Which Treatment Is Right for You?
Not sure where to start? Every skin is different, the right treatment for acne scars, active breakouts, pigmentation, or texture depends on your skin type, scar depth, and goals. Our providers will assess your skin in person and recommend the most effective combination for your specific concerns, whether that's SkinPen microneedling, PicoWay laser, a VI Peel, or the Face Reality acne program. No guesswork, no pressure, just a clear plan built around your skin.
SERVING PHOENIX AND THE SURROUNDING AREAS
Hello Laser Med Spa offers the Face Reality Acne Program at three Valley locations, serving clients across the greater Phoenix area. Whether you're searching for Face Reality acne treatment in Scottsdale, a certified Face Reality esthetician near North Scottsdale, or an acne clinic close to home, Hello Laser has a location near you. Many of our Face Reality clients visit us from:
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Arcadia
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Biltmore area
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Paradise Valley
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Fountain Hills
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Camelback East
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Downtown Phoenix
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North Scottsdale
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Scottsdale
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McCormick Ranch
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Tempe
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Chandler
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Gilbert
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Mesa
All three Hello Laser locations are staffed with Face Reality Certified Estheticians and fully equipped to deliver the complete Face Reality Acne Bootcamp. If you're looking for Face Reality near Scottsdale, Phoenix, or Tempe, your closest location is just minutes away.
